![]() If you suspect that spam is being sent from your email address, you may need to add an SPF record to your DNS zone file. I'm getting bouncebacks or complaints that I'm sending spam. A Disk Quota Exceeded error is a definite indication of a mailbox size problem. If your inbox loads very slowly, or it is extremely slow to send and receive, start here. Check the third-party hosting section if you don't host your email with (mt) Media Temple. If you are missing one or more email messages, or you never received an email you were expecting, start here. If you do have a forwarder set up, make sure it also keeps a copy in the original account. mail service is enabled.Īlso, check to make sure that you don't have a forwarder set up for the account that is sending all your email to a different email address. Make sure that your mail service is enabled. Here's a list of walk-throughs for a variety of email clients:įor a larger and more specific list of errors, please see: Apple Mail and related products (iPhone, iPad) tend to skip this during initial setup. Make sure that Port 25 isn't blocked on your network.Īlso, make sure that you are using authentication in your outgoing email settings. If that doesn't resolve your issue, please see the practical guide to troubleshooting below. Email Troubleshooting - Testing POP/IMAP.The following article has more information on this. You can also test the POP/IMAP services running on your server. You can double-check your email client settings here: You may also have the wrong settings in your local email client. If you or your contact are receiving bouncebacks, start here: Email Troubleshooting - New Domain Checklist and DNS. ![]() This section also covers basic DNS settings. ![]() If you've recently added your domain to your (mt) Media Temple server, start here. If you're not sure where to start or if the article you first click on doesn't resolve the issue, please go through our practical guide to troubleshooting walkthrough in the next section for further assistance. Skim through the topics in this section to see if your specific issue is addressed. This article is intended to help with that investigation. Some errors are easy to diagnose while others require a bit of investigation. Email covers a broad category of services.
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